Privacy policy
This page explains what information Moving Matters collects when you visit movingmattersky.com or request a moving quote, what we do with it, and how to ask us to delete it. Wade signed off on the plain-English version below — if you have a question Brandy hasn’t already answered, use the contact page.
What we collect
- Quote-form data — your name, phone, email, origin and destination address, target move date, and any notes you add. We need this to write you a flat rate.
- Standard site analytics — anonymized page-view data through Yandex Metrika so we know which service areas are getting traffic. No name attached.
- Call records — if you call the office line, Brandy logs the date, time, and the quote we wrote you. No call recording.
What we do with it
We use quote-form data to write your quote and run your move, full stop. We do not sell your information to lead-aggregator networks, broker shops, or third-party moving directories. We do not run a referral kickback. If a Bowling Green-area mover has called you offering your move details, it did not come from us.
What we share, and with whom
- Our payment processor sees the card data you enter for the deposit — we never store full card numbers on our end.
- Our COI insurance carrier sees building names and addresses if you need a Certificate of Insurance for a WKU dorm load-in or a Fountain Square loft.
- That’s it. No data brokers, no remarketing networks beyond standard analytics.
Your right to delete
If you want your quote-form record removed, email Brandy through the contact page and say so. We’ll delete it from the office system inside five business days and email you a confirmation.
Cookies
The site sets a session cookie and a Yandex Metrika analytics cookie. You can clear both from your browser settings at any time without affecting the quote form.
Updates to this policy
If we change anything material, the new version goes up here with a fresh date at the bottom, and any active quote request gets a heads-up email from the office.